Questions about our classes, programs, or swimming in general? Below you’ll find the answers you’re looking for.
How do continuous swim lessons work?
You find a day and time that has the class that you need and you register in that class. That is your day and time until you decide to take a break, you move to another day and time, your student moves up a level, or the School year or Summer schedules come to an end. SwimWest has a School Year schedule and a Summer schedule, allowing for year round, continuous lessons. To attend lessons year round, enroll for a School Year schedule class and enroll for a Summer schedule class.
What are the benefits of continuous enrollment?
Students learn better with consistency thus promoting constant progress. Swimmers can enroll at any time throughout the year. SwimWest has a School Year schedule and a Summer schedule to allow for families who need to change schedules over the summer months. Continuous enrollment is budget friendly. Rather than paying tuition for several months at a time, families will be enrolled in monthly billing.
What happens when a swimmer is ready to advance a level?
Students will receive a level completion ribbon once they master all of the required skills of that level.
Following a level completion, please contact the front desk to schedule your child in his or her new level.
If there is no opening available at your current class time, we will work with you to find a new time that fits your schedule.
If there is not an opening in their new level at a convenient time, the student can be put on a waitlist for an ideal time. In the meantime, they will begin working on the next level set of skills in his or her current class.
How long does my child stay enrolled?
Continuous enrollment means that your child will stay enrolled in their class day and time until they move up a level, or you need to make a change.
How do we make a change? Can we change class times?
You can transfer to a different class at any time. You do not need to provide advanced notice. Ask the front desk for assistance.
If you wish to take a break from lessons, a withdrawal form must be completed a minimum of 30 days prior to the day you would like to discontinue.
No refunds will be given for cancelling with less than a 30 day notice.
How do I un-enroll or drop from lessons?
If you wish to take a break from lessons, a withdrawal form must be completed a minimum of 30 days prior to the day you would like to discontinue. You are able to submit your withdrawal request through the parent portal.
Refunds will not be issued.
You can transfer to a different class at any time. You do not need to provide advanced notice.